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VACANCY

JOB TITLE: Liaison Officer- Limpopo

LOCATION: ICASA (Regional Office - Limpopo)

POSITION STATUS: Permanent

JOB LEVEL: C2

SALARY: Total Annual Package (CTC) – R 622,053.00


Purpose of the job                                                                      

To promote and protect the rights of consumers, provide information and raise awareness to the public on the following: the role and function of ICASA, published regulations with consumer impact, regulatory projects, developments within the organisation and the industry, and stakeholder management in the province.


Key Outputs: The successful candidate will report to the Regional Manager: Limpopo and their responsibilities will include: ● Proactively planning and organising consumer and stakeholder awareness programmes aligned to the operational plan ● Identifying risks that may affect the implementation of advocacy programmes in the province and providing mitigation ●Liaising with stakeholders such as regulatory bodies, government departments, ICASA licensees and communications state owned entities to form partnerships and synergizing in the implementation of advocacy programmes ● Preparation, structuring and sharing relevant and applicable information with broader communities, including any implemented regulations and regulatory developments within the Authority with a consumer element ● Prepare a detailed project proposal, clearly indicating financial implications, for all major campaigns in the province ● Staying abreast of current developments and trends in all relevant technical and professional areas in order to deliver accurate information to the public, and promoting the ICASA brand and image ● Registration, escalation and resolution of consumer complaints ● Perform or assist with other duties, tasks and Adhoc projects as requested or assigned by the Regional Manager in line with ICASA's mandate and objectives.


Qualifications and Experience: ● National Diploma in Communication / Public Relations / Business Administration /Law/ Journalism /Media Studies/ Marketing (NQF Level 6) AND/OR A Degree or an Advanced Diploma in Communication/Public Relations/ Business Administration / Law/ Journalism/ Media Studies/ Marketing (NQF Level 7) ● 2 or more years related working experience ● Experience within the ICT, broadcasting, postal or regulatory environment will be an added advantage ● Non-endorsed driver’s license. 


Key Competencies and Attributes: ● Computer literacy● Travel extensively ● Computer literacy● Report Writing ● Results driven ● Attention to detail ● Ability to work and make decisions under pressure ● Excellent interpersonal skills ● Resilience and influential ● Tactful ● Diplomatic ● Knowledge of spoken indigenous languages in the province allocated  ● High stress tolerance ● Perseverance/tenacity ● Adaptability ● Attention to detail ●Strategic and/or lateral thinking ● Good time management ● Excellent written and verbal communicator ● Excellent public relations skills ● Ability to initiate projects, meetings and media interviews ● Ability to build and maintain stakeholder relationships ● Ability to plan, organize and implement advocacy with limited supervision ● Ability to engage with  stakeholders  and communities on regulatory matters ● Ability to provide correct and up to date information to queries on regulatory matters raised during stakeholder and/or community engagements ● Ability and willingness to go the extra mile when implementing advocacy programmes ● Ability and willingness to work extended hours

Closing Date: 19 October 2026
APPLICATIONS FOR THIS POSITION MUST BE SUBMITTED VIA
Any enquiries regarding this position should be directed to
NB: The email address provided above should be used for enquiries only.
Applications sent by email will NOT be considered.
FOR EASY ACCESS TO THE SYSTEM DURING THE APPLICATION PROCESS,
CANDIDATES ARE ENCOURAGED TO USE A LAPTOP OR A DESKTOP ON CHROME
OR MICROSOFT EDGE WEB BROWSERS
ICASA is committed to the achievement and maintenance of diversity and equity in employment. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation as outlined within the Employment Equity Plan of ICASA.
  • Only candidates who meet the requirements should apply.
  • Applications received after the closing date will not be considered.
  • If you do not hear from us within three months of the closing date, please regard your application as unsuccessful.
  • It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
  • It is also the responsibility of the applicant to obtain evaluation and certification of the Recognition for Prior Learning (RPL).
  • ICASA actively pursues the sourcing of persons with disabilities.
  • ICASA is an equal opportunity employer.
  • ICASA reserves the right not to make an appointment.
  • Appointment is subject to getting a positive security clearance, verification of the applicant’s documents (Qualifications), and reference checks.
  • Correspondence will be entered into with shortlisted candidates only.
  • CVs from Recruitment Agencies will not be accepted.